Archives Tag: Customer

BUSINESS TECH

Building a Strong Customer Advocacy Program for Your Tech Startup

April 19, 2022

  In today’s competitive business environment, having a strong customer advocacy program is crucial for the success of any tech startup. A customer advocacy program is a strategy designed to turn satisfied customers into brand ambassadors who can promote your products or services to their networks, thus helping to generate leads and build a loyal … Continue reading Building a Strong Customer Advocacy Program for Your Tech Startup

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BUSINESS

10 Types Of Customer Behaviour Every Business Should Know

April 19, 2022

  Understanding customer behaviour is important for businesses because it helps them to better meet the needs and preferences of their target audience. By studying customer behaviour, businesses can identify patterns and trends in how customers make purchasing decisions, what motivates them to buy, and what factors influence their choices. This information can be used … Continue reading 10 Types Of Customer Behaviour Every Business Should Know

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BUSINESS

Sales Increase: 3 Ads Content Samples Brands Should Apply

April 19, 2022

  Marketing ads are opportunities for brands to tell the world about their brand stories, values, and uniqueness. This has been the secret of leading brands across the globe. Unfortunately, many Nigerian brands often engage in ads content that do not convey messages that inspire customer purchase. Read more about Business Content is king, which … Continue reading Sales Increase: 3 Ads Content Samples Brands Should Apply

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BUSINESS

How To Improve Your Customer Service Skills

April 19, 2022

You don’t need to be a customer service personnel to have basic customer service skills. So, even if you’re not one, this article is for you. At one point or the other in our lives, we sell things. In fact, we sell ourselves daily. That is, we put out images of our personalities out there. … Continue reading How To Improve Your Customer Service Skills

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BUSINESS

Business Growth Tips: How To Turn Your Customers Into Brand Advocates

April 19, 2022

A business owner who knows how important his or her customers are to the success of their enterprise will do all he or she can to please them. Besides their patronage, satisfied customers could recommend that business to their family and friends—and get people in their network to become buyers of that business’s products. Read more … Continue reading Business Growth Tips: How To Turn Your Customers Into Brand Advocates

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BUSINESS How To

How To Build And Sustain Customer Trust

April 19, 2022

  Building and sustaining the trust of your customers are key things you must do to stay in business. You won’t just be surviving, but thriving. When people trust you, they will be more willing to do business with you. You cannot comfortably make sales without securing the trust of your customers. Read more about … Continue reading How To Build And Sustain Customer Trust

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BUSINESS

Customer Retention Strategies That Work

April 19, 2022

  It is obvious that many businesses now focus on acquiring new customers. The mistake here is that they often forget their existing customers in the process. I understand that there is this joy that comes from getting new eyes on your products and services, but more to that, there are loyal people in the … Continue reading Customer Retention Strategies That Work

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BUSINESS

The Role Of Customer Engagement In Marketing

April 19, 2022

Various media platforms are littered with various definitions of customer engagement from various brands, but one thing they all share is this: customer engagement is about the interactions between you and your customers. Read more about Marketing Customer engagement is a marketing strategy that focuses on increasing the engagement your customers have with your brand, … Continue reading The Role Of Customer Engagement In Marketing

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TECH

How To Use AI Chatbots To Enhance Customer Experience 

April 19, 2022

  AI chatbots have changed the world of digital communications for the better. They’re effective marketing and sales tools for eCommerce businesses. Not only do they streamline daily business operations, but they also help customise customer experiences while also providing assistance. Customers can get suggestions on what to buy and even help them place orders. … Continue reading How To Use AI Chatbots To Enhance Customer Experience 

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BUSINESS

6 Ways Your Business Can Gain Competitive Advantage

April 19, 2022

In today’s saturated and extremely competitive market, every business strives to gain an advantage over the competition. In today’s business world, your primary concern about your business should be how to gain a competitive advantage over your competitors. Today’s customers are smarter when it comes to buying. A study states that 86% of buyers are … Continue reading 6 Ways Your Business Can Gain Competitive Advantage

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BUSINESS

Top 4 Customer Complaints You Can Use To Your Advantage When Marketing

April 19, 2022

  The most valuable stakeholders in your company are your customers. Just like Alibaba’s CEO, Jack Ma rightly said: “The customers are very important because they pay the salaries.” No matter how much innovation you’ve put into your product or service, if your final consumers aren’t satisfied, you have failed as a company or as … Continue reading Top 4 Customer Complaints You Can Use To Your Advantage When Marketing

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BUSINESS

Understanding Sales Leads Tactics

April 19, 2022

Most business owners depend on adding more customers to their customer base to grow their business, and one of the ideal ways to accomplish this goal is to ensure that companies receive a regular stream of sales leads. Read more about Business One of the most important aspects of marketing is Lead generation, this is … Continue reading Understanding Sales Leads Tactics

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BUSINESS

9 Ways To Create Customer Value And Generate More Revenue

April 19, 2022

  Business relevance and dominance do not only end at creating products and services. A business or company’s relevance and dominance depend also on creating solution-centred products, and services. Read more about Business Useful, solution-centred and valuable products and services, which customers find worthy of their time and money is a way of creating a … Continue reading 9 Ways To Create Customer Value And Generate More Revenue

BUSINESS

Valuable Tips For Customer Retention

April 19, 2022

  Most businesses pay so much attention to bringing in new customers that they forget about strengthening connections with existing ones. While customer acquisition is important for business growth, it is also very important to satisfy the needs of existing customers. Read more about Business Having repeat customers are way more profitable. If you need … Continue reading Valuable Tips For Customer Retention

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BUSINESS

How Customer Survey Affects Business Growth

April 19, 2022

  Over time, business experts have come to the understanding that surveys, especially from customers, go a long way in ensuring business growth. Read more about Business If your goal as a business owner is to attain certain heights in business, having a clear and unbiased knowledge about your products or services will go a … Continue reading How Customer Survey Affects Business Growth

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