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What is eCommerce? 

E-Commerce involves commercial transactions conducted electronically on the internet. The commercial activities may include trading, banking, insurance, advertising, communication, etc. E-commerce has its various types and these types are to be considered when growing the e-commerce business. The types include; 
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  1. Consumer to Consumer
  2. Business to Business 
  3. Business to Consumer
  4. Consumer to Business
  5. Consumer to Administration
  6. Business to Administration
The major type is the Business to Consumer and we’ll be considering this in our ways to grow your e-commerce business. The following are the ways to grow your e-commerce business, 
  1. Building Brand Awareness

No business can be successful without it being known by the masses. This does not leave online businesses out. Ads promotion, marketing and advertising products/services on various media platforms especially is one way one making the business known to the people. Social media is however the best option as it is the most widely used media in the age and time, especially when focusing on children and young adults as the target audience. 
  1. Offering Complementary Products

One way to grow an e-commerce business is by adopting the “Buy One, Get One Free” method. People irrespective of their age or social status love freebies. Business growth is measured by the number of customers and their patronage so this is one great method of attracting customers. Complementary products do not necessarily have to serve the same purpose as the products offered up for sale but they have to be products needed/wanted by customers.
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  1. Offering Commendable and Excellent Services

An e-commerce business needs valid and excellent reviews to enhance its growth of the business. This, however, can not be done if the business does not provide its customers with maximum and excellent satisfaction. A business must see to it that customers commend their products and the efforts made in ensuring safe delivery of the products. 
  1. Make Your Products/Service Searchable and Findable

E-commerce business owners must optimize the use of search engines like Google and the like. We are in a world where people regularly surf the net to get answers to every question no matter how trivial it might be. Optimizing SEOs and ensuring that the business is easily found online is a way of growing the business and making it reach a larger audience.
  1. Make Your Business Global

An e-commerce business is not a physical business so limiting its target is synonymous with limiting the growth of the business. The world is a global village and with the internet, online transactions have been made easier and faster. Putting out the business in the global space is one way of promoting and expanding the business.  Durability and credibility are key in a business. No one wants to associate himself/herself with someone who is not credible and does not stay true to his/her words. Non-credibility of e-commerce business owners can lead to the end of the business. The durability of products is also important for recommendation sakes. It is also important to keep in mind that people’s words can make or mar a business so one has to put in a lot of effort to satisfy them. Consumers are Kings.  Featured Image Source: Invoice. NG
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This article was first published on 7th April 2022

chidiogo-akaelu

Chidiogo Shalom Akaelu holds a degree in English and Literary Studies, from the University of Nigeria. She is a freelance writer, editor and founder of Loana Press, a budding online publishing outlet.


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