Do you want to complain about your bank account issues without having to spend so much air time waiting for the phone operator to hook you up to Customer Care? Then why not tweet at your bank? Most financial institutions now use their social media platforms as an avenue to serve their customers better, especially with Twitter. There’s been a noticeable number of customers who used twitter to make complaints and got swift attention.
Here is the list of the Twitter handles of every bank in Nigeria. Follow your bank and next time you have issues, it’ll save you time to tweet at them.
Access Bank
Follow and tweet
@myaccessbank or
@accessbank_help for complaints and enquiries.
Diamond Bank
Follow and tweet
@DiamondBankNG or
@DiamondBankHelp for complaints and enquiries.
Fidelity Bank
Follow and tweet
@fidelitybankplc for complaints and enquiries.
First Bank
Follow and tweet
@FBN_help or
@FirstBankngr for complaints and enquiries.
First City Monument Bank
Follow and tweet
@MyFCMB for complaints or enquiries.
Guaranty Trust Bank
Follow and tweet
@gtbank_cards on issues regarding your ATM card.
Follow and tweet
@gtcrea8 if you are holder of the GTCREA8 account.
Follow and tweet
@gtbank_help if you have issues with your bank account.
Follow and tweet
@gtbank_careers if you like to start a career with GTBank.
Follow and tweet
@gtbank if you want to get latest gist about the bank
Keystone Bank
Follow and tweet
@keystonebankng for complaints and enquiries.
Skye Bank
Follow and tweet
@SkyeBankNigeria for complaints or enquiries.
Stanbic IBTC
Follow and tweet
@stanbicIBTC for complaints and enquiries.
Sterling Bank
Follow and tweet
@sterling_Bankng for complaints and enquiries.
Union Bank
Follow and tweet
@UNIONBANK_NG for complaints and enquiries.
United Bank Africa
Follow and tweet
@UBACares or
@UBAGroup for complaints and enquiries.
Unity Bank
Follow and tweet
@UnityBankPlc for complaints and enquiries.
Wema Bank
Follow and tweet
@wemabank for complaints and enquiries.
Zenith Bank
Follow and tweet
@ZenithBank for complaints and enquiries.
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This article was first published on 22nd June 2017
kofoworola-a-omotayo
Kofoworola Omotayo is a freelance writer, a lover of tech and a literature monger. He holds a Bachelor's Degree in Philosophy and a member of Nigerian Institute of Management. He enjoys approaching issues from logical and empirical perspective. His twitter handle @heir_ptahyor and Gmail: kofoworolaomotayo[@]gmail.com.
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