For users of internet/online banking systems please beware of calls/messages that require you giving out your personal details. This is a means by which fraudsters are presently defrauding people.
What they do is send you an SMS, with a number/name that is similar to the one used by your bank to send you notifications. The SMS will indicate a problem on your account and that you will be contacted by a ‘consultant’.
When the ‘consultant’ contacts you, he/she will start confirming all your details and your account number and will ask you what kind of a phone you are using, etc… (Please do not release any details to them). The fraudsters will then contact your mobile phone service provider (which they already have contacts within) and perform a SIM Swap. This will enable them to receive OTP’s (One Time Pins) and/or RVN’s (Random Verification Numbers) from your bank and have access to your bank accounts. By the time you realise that your mobile number is not working, your money will be out of your account.
As a general rule, be wary of sharing your personal information with anyone over calls, texts or emails. Whenever you feel there is a need, please visit the nearest office of your financial institution for resolution.
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