Stop Being Camera-shy: How to Show Up on Social Media as a Newbie
Feeling camera-shy can be a big hurdle when you’re trying to make your mark on social media. Many people freeze up or feel awkward when it’s time to record themselves. But don’t worry! Lots of successful social media stars once felt shy too. In this article, we’ll explore some helpful tips to overcome being […]
How to Create a Culture of Accountability in Your Business
In a previous post, I wrote about what a company culture is and why it is important to the success of any business. When it comes to running a successful business or ensuring its success, creating a culture of accountability can significantly drive your growth. Read more about Business What is Accountability? Accountability is […]
How to Give Feedback Effectively in the Workplace
Giving feedback is one of the most important aspects of any successful workplace. But it can be tricky, especially if you’re just a regular member of the team without any leadership role. For many professionals, the idea of giving feedback can feel awkward or uncomfortable because we often worry about hurting someone’s feelings or […]
How to Handle Negative Feedback on Social Media
Social media has become an integral part of our lives, connecting us with people worldwide, and enabling us to share our thoughts, creativity, and opinions. But with this openness comes the inevitable encounter with negative feedback. Whether you’re a business, influencer, or just an individual expressing yourself online, it’s only a matter of time […]
How to Cultivate a Growth Mindset in Your Career
A growth mindset means believing your abilities and skills can be developed through hard work, dedication, and learning. This mindset can significantly impact your career success and satisfaction. Here’s how you can cultivate a growth mindset in your career. Read more about Career Understand the Difference Between Growth and Fixed Mindsets The first step […]
How to Effectively Utilize Customer Feedback in Your Business
One of the important things that can help any business stand out from the competition is the ability to understand and meet their customer’s needs and preferences. This alone can help ensure a business’s profitability and sustainability as customers will continually remain loyal to the business. One of the most effective ways to gain […]
Responding to Negative Feedback on Social Media
Negative feedback on social media is an inevitable aspect of online presence for any brand. It serves as a direct line of communication between businesses and consumers, reflecting public perception and satisfaction. While criticism can sometimes be daunting, it offers valuable insights into customer experiences and expectations. Responding to such feedback effectively is crucial […]
How to Gather and Act on Customer Feedback in Nigeria
In today’s competitive business landscape, the success of your startup in Nigeria hinges on your ability to understand, engage with, and satisfy your customers. One of the most valuable tools at your disposal for achieving this is customer feedback. Gathering and acting on customer feedback in Nigeria can provide valuable insights that can help […]
How To Make Your Customers To Keep Coming For More
Building customer loyalty and ensuring repeat business is a cornerstone of long-term success for any company. A steady stream of returning customers not only contributes to revenue growth but also serves as a testament to the exceptional value and experiences a business provides. To make customers keep coming back for more requires a combination […]
4 Powerful Actions To Take When You Have Just Launched Your Startup
Every day, a person is launching one new startup or the other. The product/services are ready to meet the needs of consumers and clients, their offices are set, their business plans are topnotch, and they are ready to go all out and overtake the market. However, with the wrong actions, everything could go bad. […]
The Benefits Of Feedback And Reviews
Customer feedback has to do with information provided by customers about their experience with a product or service in order to reveal their level of satisfaction and help promote such product. Similarly, customer review is a review of a product or service made by a customer who has purchased and used, or had experience with […]
How To Handle Bad Reviews
At some points, a company will tend to seek customer reviews and feedback. This method is often interpreted by the company in improving their products/services or simply working on other aspects of their business. Read more about Business However, it has been discovered that some customers take undue advantage of the opportunity they have […]
Creating An Effective Customer Feedback Mechanism
Feedback is a crucial part of any business that is committed to growth. It serves as a guide to improving the service and product quality. According to Help Scout, “Customer feedback is the information, insights, issues, and input shared by your community about their experiences with your company, product, or services”. Read more about […]
Connect Nigeria Survey: How Can We Help You Grow Your Business?
If you’re an entrepreneur, Connect Nigeria wants to hear from you. We’re currently seeking feedback from people who use our products and services, or interact with our material online and offline. If you are reading this, we would like to get your views as well. What kinds of services would you like us to offer […]
Business Growth Tip: How to Win Back Customers You’ve Lost
Anyone who has been in business long enough will have lost customers- just as they’ve gained new ones. It’s not necessarily a bad thing; these customers may have moved on for reasons that aren’t your business’s fault. And that’s fine. However, it might be worth trying to get them back to patronizing you, especially if […]
Five Tips For A Successful Business Year
Of course, you want the New Year to be a great one for your business- think costs covered, clients happy, and healthy profit margins.But what are you going to do to make this happen? Here are five things you could do to make this year’s business brilliant. 1. Strengthen Your Customer Care and Feedback Mechanisms […]