Many executives are beginning to realize that the future success of their businesses may depend on the effective adoption of an
Artificial Intelligence (AI) strategy. With the adoption of AI, there would be an increase in
customer satisfaction, reduction of operational costs, increased sales, etc.
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This technological and cultural change can be very demanding and resource-consuming, but the rewards outweigh the pains. With the evolution of Artificial Intelligence technologies, comes new possibilities.
Artificial Intelligence refers to a computer’s ability to perform tasks associated with intelligent humans. It emphasizes the development of human machines to think and work like human beings. Tasks that AI technologies perform are speech recognition, machine vision, problem-solving, etc. Failure to adopt and adapt to these fast technological changes simply means being left behind in the race of business success.
Adopting AI strategies cannot be done overnight and, in a hurry, however, these few steps can help you get there:
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Familiarize yourself with AI
You cannot adopt AI technologies if you do not know what they are about. Explore the world of Al and understand what these technologies can do. There are a million and one online information and resources which would help you increase your knowledge in this area. In getting familiar with AI, try to understand what you can and cannot do with these technologies.
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Pinpoint the business problem you want to solve with AI
Once you have gotten conversant with the functionalities of AI, the next step is to know which area to channel these technologies. At this point, you have to think of how AI can be of help to your business, what problems can it help you solve, how will it uplift productivity and customer service. AI strategies should not be adopted in a vacuum but must have a clear-cut area of application.
Here, you need to access the financial and business value of the AI technologies to be implemented. How would adopting a new technology create value for your business? When this is done, leaders in the organization will be able to adapt to it faster and communicate these strategies to the entire workforce. Also, there is a need to emphasize that AI does not exist to replace staff but to augment them.
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Find out what’s going on in the industry
To avoid certain mistakes and pitfalls, you need to find out if other organizations have adopted such technology and get an understanding of what it would take to get it running.
Once you think your business is financially, organizationally, and technologically ready, then start building and integrating. In doing this, you have to start small, integrate AI, collect feedback and expand. This means having a vision, drafting a strategy for your vision, testing prototype, adopting pilot projects to solve small problems, then applying the solution to a bigger problem.
To ensure successful AI adoption, organizations have to use these technologies with ethical, moral, and professional considerations. For instance, respecting the privacy of information, using accurate data, ensuring the safety of humanity, etc.
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Incorporate AI as a daily task for employees
When we talk about technologies, employees are usually scared of losing their jobs. They feel that these technologies are here to replace them. To eliminate these fears, AI tasks should be infused into the daily activities of employees so it can make their tasks easier instead of replacing them. Achieving this entails teaching these employees how these technologies can be operated.
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Bear in mind that innovation gets you ahead
Don’t be afraid to adapt to changes as this will keep you ahead of your competitors in the industry. And always remember to stay unique in your strategies.
Featured Image Source: Science News For Students
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This article was first published on 9th November 2021
chidiogo-akaelu
Chidiogo Shalom Akaelu holds a degree in English and Literary Studies, from the University of Nigeria. She is a freelance writer, editor and founder of Loana Press, a budding online publishing outlet.
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