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New regional bank, Heritage Bank, licensed to operate in South-West and South-South Nigeria, has introduced zero Commission on Turnover (CoT) charge, and plans to open ‘Experience Centers’ in Abuja and Port Harcourt, to add to the branches already operating in Lagos and Ibadan. The commercial bank, looking to compete with existing national banks, is introducing new technologies, procedures and processes, to get more customers and enable businesses. The Managing Director of the Bank, Ifie Sekibo, discussed the bank, “it is a demonstration of our commitment to our customers, an indication of our readiness to render qualitative service with minimal cost to them. By offering zero CoT to customers, Heritage Bank though new, signifies its readiness to redefine service standard and compete favourably in the banking industry.” hbng He continued, “It is the dawn of a new day in the banking industry as we make history with the full establishment of Heritage Bank. It is a new day that births our offering of trans-generational significance as we commit to helping Nigerians create, nurture and transfer wealth to the significant others in their lives. “With the inauguration of our operational branches, we have signed up to the charter of establishing a bank that is tuned to the discipline of global best practices and the passion of delivering transformational experiences for everyone that honours us with their custom. Our commitment will always be to harness what you have and grow it into what it can be with you and your generations’ security in view.” He also said that, “At Heritage Bank, each guest is unique in all respects and our pledge is to bring you into a world of financial services designed with a deep understanding of your needs and wants. Our people have signed up to the charter of getting knitted to the personal lifestyle of each individual and we are wired with the passion of delivering five-star experience and exposure at every point of contact with our clients. “For all classes of our customers, either at the individual or institutional level, we present a pledge to surpass expectations. We have simplified banking and with our innovative financial products, your money can perform at its maximum potential.”

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This article was first published on 22nd April 2013

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