Top Five Ways To Get Customer Feedback
Your business won’t survive without customers. So it’s important to know what they think of it. If they’re happy with what your firm does, they will stick with it. But if they aren’t, you risk losing them to competitors. To get the feedback you need from your clients, you can use any or all of […]
Pay Attention to Your Feedback
As a Nigerian, I have come to realise that one of the things we, as a people, are often afraid of is people’s criticisms/negative feedback. No one likes to be criticised so we tend to develop strong resistance to it. Criticism often triggers strong emotions in us all. We tend to get bitter, angry or try […]
What is Interpersonal Communication?
By Jonas Ezeanya [B.G] “To effectively communicate, we must realise that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others”. ~ Anthony Robbins Effective interpersonal communication helps us express ourselves and share our thoughts with the people around us. Have […]