Archives Tag: Customers
BUSINESS Monday Motivation Personal Development
Monday Motivation: How To Stay Relevant In The Face Of A Stiff Competition
April 19, 2022
These days, it is almost impossible to find someone who has a monopoly of trade, ideas, or niche. Virtually every trade in the world is plied by multiple people at the same time. In this case, it is often a race against time. The competition is so stiff that a blink of an eye can … Continue reading Monday Motivation: How To Stay Relevant In The Face Of A Stiff Competition
How to Improve Customer Experience
April 19, 2022
The success of your business is dependent on your customers. If you’re going to get your sales numbers up, you have to give them products and services they will be pleased with. A big part of this is guaranteeing a pleasant customer experience with your offerings. This isn’t just about providing quality packages. It’s also … Continue reading How to Improve Customer Experience
5 Guiding Principles For Building A Successful Brand
April 19, 2022
Any business can have a brand, but success is determined by how well it is able to sustain that brand and make it appeal to clients and the public. By building a strong brand, you create trust in your audience and make your products or services worth paying attention to. Read more about Business … Continue reading 5 Guiding Principles For Building A Successful Brand
How To Deal With Clients From Hell Effectively
April 19, 2022
Anyone providing a service has had – will have – to deal with a client from hell at some point. You take up a job only to realise soon that the client is hell-bent on frustrating and making the job harder than it should for you. Working with a bad client affects your relationship … Continue reading How To Deal With Clients From Hell Effectively
Social Media Marketing Tips: 4 Customer Retention Strategies To Adopt In 2020
April 19, 2022
If you want to build a successful business, then your customers must be your utmost priority. Unfortunately, many businesses invest all their time and resources in generating leads and care less about customer retention. Of course, acquiring new leads is important, but nurturing your existing customers should be your top priority. This is why … Continue reading Social Media Marketing Tips: 4 Customer Retention Strategies To Adopt In 2020
6 Ways to Deal With Bad Reviews
April 19, 2022
Your product is getting exposure online. There are hundreds, maybe even thousands of people following your business on social media, and commenting about your service on review platforms. Most of the feedback is positive. And you’re elated. But then someone leaves a negative remark about your brand. There’s another one shortly after, complaining about the … Continue reading 6 Ways to Deal With Bad Reviews
Rensource Launches Digital Distribution Platform: Merchlist.co – connecting SMEs to customers during the lockdown
April 19, 2022
Rensource, Nigeria’s leading provider of critical merchant infrastructure on Thursday launched Merchlist.co – a digital platform that helps small and medium-sized retailers get discovered quickly while enabling servicing and fulfillment of customer orders online. The Merchlist.co platform was rapidly developed as a solution to keep SMEs viable during the COVID-19 pandemic and has two main … Continue reading Rensource Launches Digital Distribution Platform: Merchlist.co – connecting SMEs to customers during the lockdown
FreeTV Announces Unrestricted Viewing Access for All Customers During Covid-19 Lockdown
April 19, 2022
Nigeria’s biggest free-to-air platform has announced that it will grant unrestricted access to all its channels until May 30th, following the Federal Government’s announcement of stay-at-home directive in some states to curb the spread of the Coronavirus in Nigeria. FreeTV will be providing unrestricted viewing access to all new, existing and returning customers from April … Continue reading FreeTV Announces Unrestricted Viewing Access for All Customers During Covid-19 Lockdown
How Businesses Can Communicate With Customers During the COVID-19 Pandemic
April 19, 2022
Disruptions caused by the COVID-19 pandemic are affecting the way we work. It’s led to the total closure of many businesses. And those that can carry on in some way (for example, via remote working) are struggling to adapt to new ways of getting their job done. Read more about Covid- 19 While this goes … Continue reading How Businesses Can Communicate With Customers During the COVID-19 Pandemic
Business Growth Tips: How to Find Market Gaps Your Business Can Exploit
April 19, 2022
Businesses create value by meeting the needs of their customers. But they have to be able to discover these needs in the first place. And not everyone is able to do so. Market gaps are the spaces in the market that haven’t been filled by existing service providers. It’s in these spaces that business opportunities … Continue reading Business Growth Tips: How to Find Market Gaps Your Business Can Exploit
Business Growth Tips: Practice Active Listening
April 19, 2022
The strength of your relationship with your customers and coworkers is partly determined by the nature of your communication with them. Listening forms an important half of the communication process; if you’re not listening to what customers are saying, you may fail to respond as they would like. If this becomes a pattern, your relationship … Continue reading Business Growth Tips: Practice Active Listening
These 5 Customer Metrics Will Determine the Growth of Your Business
April 19, 2022
Here’s a hard truth that many business owners only find out when it’s too late: the fact that you’re gaining new customers doesn’t automatically mean your business is on the right growth track. Even when clients are regularly beating a path to your door, there may still be enough going on beneath the surface to … Continue reading These 5 Customer Metrics Will Determine the Growth of Your Business
Business Growth Tip: 8 Ways to Find New Customers
April 19, 2022
What’s the best way to find new customers? It’s a big question for businesses, regardless of where they are on the growth scale. Without new people buying your products and services, your sales will probably not increase by much. Here are eight effective ways to land your next paying customers. If this is your biggest … Continue reading Business Growth Tip: 8 Ways to Find New Customers
Book Review: Customer Pulse Check (A Guide To Gathering And Using Customer Feedback)
April 19, 2022
By Debbie Akwara Free State, 2019 Pages: 93 ISBN: 978-978-974-552-4 The cliché—the customer is king—is a testament to the pivotal position of the customer to a business. This has influenced businesses to seek varying avenues to improve increasing customer satisfaction. This is tied to the fact that customer satisfaction is the key to business success. … Continue reading Book Review: Customer Pulse Check (A Guide To Gathering And Using Customer Feedback)
By ugochukwu
Business Growth Tip: Ask Your Customers for Referrals
April 19, 2022
Businesses grow by increasing the volume of sales they make. One way they are able to achieve this is by expanding their customer base so that more people buy their products over time. The big bother for many companies is attracting these new customers. While there are myriad strategies for bringing in buyers, a lot … Continue reading Business Growth Tip: Ask Your Customers for Referrals
