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Anyone who’s been involved in targeted marketing campaigns knows that there’s a paradox about their efforts. On one hand, it’s never been easier to identify and engage finely defined audiences. On the other hand, it’s harder to get through to those people today because the media (old and new) is saturated with content and messaging. However, you can make the right impression (and land results) with this marketing approach. We’ll show you how to do targeted marketing strategies. But first, let’s briefly explain what targeted marketing is.
What is Targeted Marketing?
Targeted marketing means pinpointing a specific group of potential customers and tailoring your marketing efforts towards that group. So, instead of casting a wide net and hoping to catch a variety of customers, targeted marketing focuses on a particular demographic, geographic, behavioural, or psychographic segment. The ability to successfully tow this path rests on the availability of data and insights about customers. If you have these things at your fingertips, you’ll be better able to create marketing campaigns that appeal to your audience’s preferences and sentiments. A natural series of outcomes could follow from this: higher engagement, more conversions, and a stronger Return on Investment (ROI).Steps to Implement Targeted Marketing for Business Growth
You can grow your business by executing a targeted approach to marketing. Below are the steps you need to take to make that happen.Identify Your Ideal Customers
The “ideal customer” isn’t the same for every business. For women’s fashion stores, it’s women. For sellers of luxury goods, it’s the rich. And for automotive dealerships offering medium-priced cars (especially in Nigeria), it’s upwardly mobile or financially comfortable people. Your first step in any targeted marketing strategy should be to define your ideal customer—and by extension, an audience made up of people resembling this ideal. Creating a detailed picture of this persona requires that you spell out the following about them:- Demographics: Age, gender, income, education level, occupation, etc.
- Geographic: Location-based targeting, such as country, city, or neighbourhood
- Behaviour: Purchase patterns, browsing behaviour, and engagement with your brand
- Psychographics: Interests, values, lifestyles, and personality traits
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Segment Your Market
With information about your target market at your disposal, you may go on to segment the market into various groups based on shared characteristics. You may split them into segments based on age, region, purchase history, lifestyles, interests, values, etc. Dividing your audience into sub-groups using the criteria listed above lets you create marketing messages that resonate with each of them. This move often increases the likelihood of conversions.Use Digital Marketing Channels
Earlier, we mentioned that it’s now easier to target defined population groups with marketing. This is largely due to the advent of digital marketing. Campaigns in this category are carried out on digital platforms, where tracking activity is more straightforward if the right tools are available. Businesses can reach potential customers of specific kinds via social media adverts (on Facebook, Instagram, LinkedIn, or X), Google Ads, email marketing, and content marketing. All of these channels enable you to target people based on demographics and interests, at the very least. Precision is something that you can certainly achieve when marketing through them.Take Advantage of Data and Analytics
It’s not enough to know who your ideal customer is, and how to get through to them. You also have to monitor and analyze the performance of your marketing campaigns. Data analytics tools such as Google Analytics, social media insights (accessible on most major social media platforms), and email campaign reports, will provide you with useful information. Metrics you should keep tabs on include Click-Through Rate (percentage of people who click on your ad or link after seeing it), Conversion Rate (percentage of visitors who completed a desired action, like making a purchase or filling a form), and Customer Lifetime Value (total amount of money a customer is expected to spend throughout their relationship with you).Build Relationships with Your Customers
Smart marketing strategies will incorporate a post-campaign course of action, which involves reviewing results and noting lessons from the effort and its outcomes. Those lessons will inform future marketing plans. In the end, the quality of relationships you maintain with new customers will greatly determine your success at retaining them. Initiatives such as customer loyalty programs and incentivized referrals can help in this regard. But you can begin with basic things like quality customer service and personalized communication. They do go a long way.Register to attend the CN Business Mixer
Final Words
Targeted marketing strategies are a fixture for high-performance SMEs, startups and corporations. They are a major growth driver in the world of business today. If you want to improve your business’s growth prospects, you should follow the tips we’ve covered here to accomplish that goal.Got a suggestion? Contact us: editor@connectnigeria.com
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