Post Image

Private/direct messaging can play a major role in any brand’s customer care strategy. Brands can use direct messaging for marketing purposes. But only a few of the people behind most brands’ social media accounts understand the way Twitter DMs work. This article will shed more light on Twitter’s direct messaging.


Read more about Social Media
As we all know, Twitter DMs are specifically for direct messages. That is, the platform’s messaging feature allows users to communicate in private. Twitter DM is a tad different from Facebook or Instagram DMs.Twitter DMs can be up to 10,000 characters, a larger opportunity to say anything unlike the 240-character limit for tweets. You can send a message to users who receive Twitter messages from anyone.

Below are the common reasons why you might want to send a direct message to someone on Twitter:

  • You want to discuss something private with the person.
  • If you want to make a comment and 240 characters will not be enough.
  • You want a communication medium other than email.

Other reasons could include:

Customer service: Your customers want to get quick responses from you. For this reason, you need to be active and responsive on Twitter. Hence, Twitter DMs come to the rescue. If the nature of any customer’s issue is confidential, then you need such conversations to happen in your Twitter DMs to avoid unnecessary call-outs.


Sign up for the Connect Nigeria daily newsletter
Connection: If you are trying to get in touch with someone in your industry and you do not have their email addresses, you can DM them on Twitter.Twitter DMs can serve as another form of communication when it comes to connecting in today’s digital world.

Twitter DMs are best for any personal one-on-one communication exercise. You are free to send long-form messages, have a back-and-forth with customers, and discuss issues with sensitive information.

Twitter DM Best Practices To Follow

The best practices of Twitter DM for brands’ social media managers are:

1. Send a follow-up message if you do not get a reply: This will show that you are quite serious about getting in touch with the person.


Register to attend the Connect Nigeria Business Mixer
2. Send timely replies to your customers: Social media response time matters; we have mentioned that previously. Your customers want to get quick answers and you have to help them out on time.

3. You can move the conversations beyond your DMs when text-only communication is not resolving the issue. You can suggest moving the communication elsewhere.

4. Try to be positive and pleasant just as in regular customer service.

5. Desist from using Twitter DMas your marketing newsletter. Also, do not spam anyone with messages just to grab their attention.

With Twitter, brands can get to know their customers better and the DM feature adds to that experience. By providing a space for private messaging to take place, issues involving payment can be resolved easily. Social media managers should master the art of messaging for their brand. Likewise, marketers across all social platforms should do the same.

Featured Image Source: Sprout Social
Got a suggestion? Contact us: editor@connectnigeria.com

You might also like:
This article was first published on 20th June 2022

ernest-chigaemezu

Ohia, Ernest Chigaemezu is a writer, editor, and grade teacher based in Jos, Nigeria.


Comments (91)

91 thoughts on “DM-ing On Twitter: How To Go About Sending Direct Messages”


  • %%

    Also visit my homepage – seo packages pricing


  • There are many reasons to participate in sports
    betting. From the potential to make profits, to the thrill and the chance to root for your team of choice as
    well as the overall experience.

    my blog post; gaming (monroehistoricsociety.org)


  • %%

    Also visit my webpage Victorian Doors Enfield


  • Casinos online have many benefits. It doesn’t require
    a lot of money to join. The majority of online casinos offer no-cost games for
    players to try them out to determine which games they enjoy the most.

    Here is my web page Gaming, https://Screenshotworld.Com/,


  • The internet offers a variety of advantages for both the bookmakers and bettors.

    In addition to allowing bettors to bet on their preferred sports online [parasakthigroups.org] betting sites allow them to
    earn money. These sites offer many deposit options.


  • Poker players have a variety of new options due to the internet.
    Poker online has seen a rapid increase in popularity in the past few years.

    Online poker is a great option if you enjoy the
    game but don’t have the time to visit casinos.

    Also visit my blog post: Blackjack (https://Judibca.Net)


  • Betting online offers bookmakers and bettors many benefits.

    These betting websites allow gamblers to place
    bets on favorite sports (Agenbolakaki.net), and also
    earn money. These sites offer a variety of ways to deposit money.


  • Online poker has many benefits. For instance, there are no waiting lists and no second-hand smoke and you can play at
    any time you want. You can also play the variety of games.

    Also visit my web site best (informatycy.Info)


  • There are many advantages for playing Online, allsportinfo.com, poker.
    One of them is that there are no waiting lists and
    no second-hand smoke and you can play whenever you’d like.
    You can also play many different games.


  • There are many options for gambling addiction. One-on-one counseling as well as medication, lifestyle changes, and medication are all options.
    This behavior can become an addiction if you are unable to stop yourself from engaging in it.

    Here is my web site – Gaming (https://taruhangoal.com)


  • Sports fans in New York are allowed to place bets online since
    January. 8th 2022. Four major operators have been granted licenses
    to mobile betting. They will be able to provide their services in a variety ways.

    Feel free to visit my homepage :: Poker (Theatredefemmes-Ancienregime.Org)


  • New Yorkers can place bets on sports on the internet starting January 8 2022.
    Four major operators have been granted licenses to mobile betting; ibsfc.org,.

    They are able to provide their services in a variety of ways.


  • There are a myriad of treatment options for addiction to gambling.
    Some include one-on-one counseling, medication, and
    lifestyle changes. When you cannot stop yourself from engaging in this behavior
    and it becomes a habit, it can turn into addiction.

    My page; Gaming; Soccerhunter.Com,


  • There are many different treatments for gambling addiction. One-on-one counseling as well as medication, lifestyle changes, and medication are all possible
    options. This behavior can become an addiction if you cannot
    stop yourself engaging in it.

    Here is my web blog; best – kudaku.me,


  • The player can pick the theme they would like to play and pick from a variety of online slot machines, including classics and brand newer releases.
    Although the payouts might differ, they all follow the same mathematical formula.

    Here is my site: Bets, ferari7.Me,


  • Poker players have a variety of new options with the advent of the internet.
    The popularity of online poker has grown dramatically in recent
    years.

    Here is my web site … Bet – https://Agensbobetjempol.Com


  • Poker online is legal. However you must verify that you are legal
    age. The majority of online poker sites require players to be 18 years old,
    or at the minimum, the legal drinking age for
    your area of residence.

    my blog :: live (https://agenbolajempol.com)


  • Poker online is legal. However, you must ensure that you’re of legal age.

    Most online poker sites require players to be 18 years of age, or at the minimum, the legal drinking age in your jurisdiction.

    Have a look at my blog – blackjack (https://en-afrique.info)


  • There are many reasons to participate in sports betting. From the potential to
    make a profit to the excitement and the opportunity to support your team of choice
    and the overall experience.

    Look into my website … Poker (agenbolakaki.com)


  • New Yorkers can now place bets on sports on the internet starting January 8th, 2022.
    Four major operators have been granted licenses for mobile betting,
    which allows them to provide their services in many
    ways.

    My web-site – gambler – https://Mitrajudi.com/


  • The Internet has created a wealth of new opportunities for those who love poker.

    The popularity of online poker has increased significantly in recent years.

    My website; gaming (inikartu.online)


  • Casinos online have many benefits. It doesn’t require
    an enormous amount of money to join. Many online casinos provide
    free games and players can test them to determine what games they like the best.

    my site; Poker – https://Walibola.co


  • There are many different rules and rules that govern online gambling.
    In the US, for example, you can’t base an online gambling
    site in the country in which you reside however you can locate it elsewhere.

    Also visit my webpage: gaming (https://happyqq.site)


  • There are numerous advantages to playing online poker.
    Online poker is easy to play, without waiting lists or second-hand smoking.

    You can also enjoy an array of games. You can also play
    your preferred game right from your home.

    Look into my web-site: experience [arenaliga.info]


  • New Yorkers are now able to place bets online on sports
    events starting January 8, 2022. Four major
    operators have obtained licenses to operate mobile
    betting, which will permit them to provide
    their services in different ways.

    Also visit my web blog: bet (https://reel-media.biz)


  • There are many different rules and rules that govern online
    gambling. For example in the US, you cannot have a gambling website
    located in your home country. However, it can be
    set up elsewhere.

    My web-site – Experience (https://Hockeyrangersshop.Com/)


  • Online slots are a popular pastime for millions of players.
    This exciting and fun form of gambling is great way to pass the time or
    earn money. There are many different games to choose
    from and there are free games that you can try.

    Also visit my web site: Poker (https://pemenangbola.net/)


  • Poker online is legal. However it is important to ensure
    that you’re of legal age. Online poker (https://Spokenhand.org) sites require that players be at least
    18 years old in order to play.


  • The online gambling industry is governed by many rules
    and regulations. In the US for instance it is not possible to establish an online gambling site in the country you reside in however, you are able to base it elsewhere.

    Here is my page … slots (http://www.Hfhtc.org)


  • There are many benefits for playing online poker. Online poker
    is simple to play, with no waiting lists and no secondhand smoking.
    You can also play the variety of games. You can also play
    your favorite games at the at-home comforts of your home.

    my webpage Blackjack (https://ccvroa.org)


  • Online gambling is governed various rules and regulations.
    For instance in the US it is not possible to have an online gambling site that is located within your country of residence.
    However, it could be set up elsewhere.

    Also visit my page – Poker (Prediksitogelmu.com)


  • The internet betting market offers both bookmakers as well as
    bettors numerous advantages. In addition to enabling people to
    bet on their favorite sport online betting sites also allow them to earn money.

    Here is my web site – Live (https://Hoteljeffery.Com)


  • %%

    Feel free to visit my homepage; cbd hash Uk legal


  • Online slots are a favorite game played by millions of
    players. This exciting and enjoyable form of gambling is a perfect way to pass the
    time or earn money. There are many games to play, and even games that are free.

    Stop by my web site casino (Salonnouvelleville.com)


  • %%

    Here is my web blog windows in enfield; Lourdes,


  • There are many reasons to get involved in sports betting.
    From the possibility of earning money, to the excitement and the opportunity to root
    for your team of choice and the overall experience.

    my homepage … Dealers (Icdiodetransistor.Com)


  • %%

    Here is my web page strong cbd hash


  • Online poker offers many advantages. For one, there are no waiting lists and no second-hand smoke and you can play at any time you want.
    You can also play the variety of games. You can also play your favorite game from the comfort of your own home.

    my page sports (https://Volvooceanadventure.org)


  • The online gambling industry has become popular in the last decade.
    In 1996, there were just fifteen websites. By 1997, there were
    over 200. In 1998, a Frost & Sullivan report stated that online gambling brought in $830 million in revenue.

    Here is my webpage – Casino [https://Acupuncture999.Com/]


  • %%

    My web site :: Key Cutting Enfield


  • There are many reasons to engage in sports betting, from the possibility of making money to the fact that
    it adds excitement and something to look forward to the overall viewing experience.

    Feel free to surf to my page :: Gaming – Chatwithyourself.Com


  • There are a variety of treatments for gambling addiction. One-on-one counseling as well as medication, lifestyle
    changes and medications are all possible choices. This behavior can become an addiction if
    you are unable to resist engaging in it.

    Feel free to visit my web-site :: Blackjack (Friv4School2017.Org)


  • New Yorkers can place online bets (Medicalstart.Biz)
    on sports since January 8, 2022. Four main operators have received licenses
    for mobile betting that will allow them to provide their services in different ways.


  • %%

    Stop by my blog: Bifold Doors enfield


  • Online betting offers a lot of benefits for both bookmakers and bettors.
    In addition to allowing people to place bets on their favorite sports online betting sites also allow them to earn money.

    Also visit my homepage … Live (1Dpg.biz)


  • %%

    Also visit my site: Edwardian Doors Enfield


  • Online gambling has become extremely popular in the
    last 10 years. In 1996, there were just fifteen websites.
    In 1997, there were more than 200 websites.
    According to Frost & Sullivan, online gambling had brought in $830 million in revenue in 1998.

    Here is my webpage :: best, https://nabweb.info,


  • The player can pick the theme they want and select from
    a wide selection of online slots, which include classics as well as brand newer
    releases. The payouts differ however they all use the same mathematical
    formula.

    Here is my site – sports (https://prediksitogeljitu.co)


  • Online gambling has grown in popularity in the past decade.

    In 1996, there were only fifteen websites.

    In 1997, there were over 200. According to Frost & Sullivan, online gambling had generated $830 million in revenues in 1998.

    Review my web page :: Best (https://Ajhuahinpoolvilla.Com)


  • Online poker is legal. However, you must ensure that you’re legally able to play.

    The majority of poker sites require players to be 18 years old, or at
    the minimum, the legal drinking age for your area of residence.

    Feel free to visit my web-site … slots (https://ustanasor.Com)


  • %%

    Also visit my web blog Pvc windows enfield


  • %%

    Here is my homepage Cbd uk hash


  • Betting on sports betting online has a myriad of advantages for both bettors and the bookmakers.
    These betting websites allow gamblers to Bet – https://Volvoextreme40.Org – on their favorite sports, as well as earn money.
    These sites provide a variety of options for depositing.


  • %%

    Here is my page :: Cbd hash uk


  • poker (https://inipoin.Online/) players have a variety of
    new options with the advent of the internet. Online poker has seen a significant increase in popularity in the
    past few years. If you’re interested in the game but don’t
    have time go to a casino, try online poker.


  • Online poker has many benefits. Online poker is easy to play with no waiting lists and no secondhand smoking.
    You can also enjoy a wide range of games. You can also play your favorite game right from your home.

    my page; Casino – Stookeyshows.Com


  • A player can select the theme they want and choose
    from hundreds of online slot machines, including classics and newer branded releases.
    While the payouts could differ, they all follow the same mathematical formula.

    My homepage … Blackjack; Realysgroup.com,


  • %%

    Look into my webpage; window repairs enfield


  • %%

    My webpage – Enfield Window Repair


  • %%

    Also visit my web page … cbd hash for sale uk


  • %%

    Check out my site … Enfield Window Repairs


  • %%

    My web page … Double glazing repairs enfield


  • There are many advantages of playing poker online.
    Online poker is simple to play, and there are no
    waiting lists or second-hand smoking. Additionally, you can play
    the variety of games.

    my web page; Bets (Micircc.Org)


  • %%

    My web page: buy Cbd hash


  • %%

    Visit my homepage: House Refurbishment Enfield


  • %%

    Also visit my web blog: enfield Windows and doors


  • %%

    Look at my blog: Double glazing repairs enfield


  • %%

    Also visit my page – glass repair Enfield


  • %%

    Look into my homepage … strong cbd Hash


  • Betting on sports betting online has a myriad of benefits for both bookmakers and the bettors.
    Online betting sites allow people to place bets on favorite sports and can also make them
    money. These sites offer many options for depositing money.

    my web-site – slots (https://ponseljambi.com)


  • There are a myriad of treatment options for addiction to gambling.

    One-on-one counseling and medication, lifestyle modifications, and medication are all possible alternatives.

    Feel free to surf to my web page; gaming (ibcbetkita.net)


  • There are numerous advantages when you play at an online casino.

    It doesn’t require a lot of money to sign up. Most online casinos offer free games, and players can test them out to
    determine which games they like best.

    Check out my blog … Slots (gojiberrycilegi.Com)


  • pg joker ศูนย์รวมค่ายเกมสล็อต คาสิโนที่ดินพวกเราคัดสรรค์มาให้ท่านแล้วที่นี้ พีจี มากไปกว่านั้นเป็น 1 ยูสสามารถเข้าเล่นได้ทุกค่ายในเว็บไซต์ไม่จำกัดพร้อมแอดไม่นดูแลตลอดๆ


  • There are many advantages to playing at an online casino.
    The process of signing up doesn’t require you to shell out a large amount of money.
    Online casinos often offer free games that players can play
    to discover the most popular ones.

    Here is my web-site: betting (orangectlittleleague.Com)


  • %%

    Here is my site :: cbd hash shop


  • Poker players have plenty of new options thanks to the internet.

    Online poker has seen a dramatic rise in popularity over the past few years.
    If you are a fan of the game but aren’t able to go to a traditional casino, try poker online.

    my page :: Gambling (https://Parentsguidelv.Com)


  • Gambling online has gained a lot of attention in the past
    decade. In 1996, there were only fifteen websites.
    In 1997 the number was more than 200 websites.

    Here is my website; gaming [wiringdiagramcircuit.co]


  • %%

    my homepage :: enfield window repair ltd


  • Gambling online has become increasingly popular over the last decade.
    In 1996, there were just fifteen websites. By 1997, there were over
    200. In 1998 the Frost & Sullivan report stated that online gambling brought in $830 million in revenue.

    Feel free to surf to my website poker (natural-herbal-remedies.net)


  • There are a myriad of rules and regulations that govern online
    gambling. In the US for instance it is not possible to establish
    a gambling website in the country in which you reside however,
    you can base it elsewhere.

    Check out my webpage; experience (https://Www.gloriabornstein.Com)


  • %%

    Feel free to visit my blog post; cbd hash london


  • %%

    Also visit my web-site :: victorian doors enfield


  • %%

    my web-site … enfield window Repair ltd


  • %%

    Here is my web-site – Cbd hash Shop


  • %%

    Review my web blog; cbd hash shop – Glory


  • There are numerous advantages when you play at an online casino.
    It isn’t necessary to shell out a large amount of money. The majority of
    online casinos offer no-cost games and players can test them out to determine which games they
    enjoy the most.

    My site … dealers (https://maryhillfestivalofspeed.com)


  • %%

    Visit my site hemp hash


  • %%

    Also visit my web page … cbd Hash uk


  • %%

    My web page :: key cutting Enfield


  • %%

    Also visit my blog Enfield Window repair


  • New Yorkers can now place bets online on sports events starting January 8, 2022.
    Four major operators have been granted licenses for mobile betting, that will allow them to offer their services
    in many ways.

    Feel free to surf to my site :: gaming, https://roqyahsh.com,

Leave a Reply

Your email address will not be published. Required fields are marked *