Archives Tag: Customers

BUSINESS

Why Your Customers Prefer Stories Over Regular Posts

April 19, 2022

  Social media stories have become one of the most popular ways for brands to engage with their audience. Unlike traditional posts, stories offer a fleeting, immersive, and interactive experience that captures attention freshly and dynamically. Customers are drawn to stories because they provide authenticity, immediacy, and a sense of exclusivity. Read more about Business … Continue reading Why Your Customers Prefer Stories Over Regular Posts

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Social Media

Why Your Customers Expect Quick Responses on Social Media

April 19, 2022

  Social media has become a key channel for customer interactions, blending convenience with immediacy. Customers who reach out to businesses on social platforms expect prompt responses, often faster than traditional methods like email or phone. Failing to meet these expectations can harm your reputation and customer satisfaction. Read more about Social Media This article … Continue reading Why Your Customers Expect Quick Responses on Social Media

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BUSINESS

Why Your Customers Ignore Your Emails and How to Fix It

April 19, 2022

  You’ve crafted an email, hit send, and watched it land in your customers’ inboxes, but then; silence. When customers ignore your emails, it can feel frustrating and unproductive. Understanding the reasons behind their disengagement is key to improving open rates and building meaningful connections. Read more about Business This article will explore common reasons … Continue reading Why Your Customers Ignore Your Emails and How to Fix It

BUSINESS

10 Pricing Strategies for Nigerian Products and Services

April 19, 2022

  Are you selling stuff in Nigeria and wondering how to set your prices? Don’t worry, we’ve got you covered! Let’s talk about some smart pricing strategies that can help your business grow. These pricing strategies work for all kinds of products and services, whether you’re selling food, and clothes, or offering services like haircuts … Continue reading 10 Pricing Strategies for Nigerian Products and Services

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BUSINESS

How to Retain Loyal Customers for Your Brand

April 19, 2022

  A business with a lot of loyal customers won’t lack patronage. They are likely to carry on growing sales, as existing customers inform their contacts about the business’s offerings. If you’re intent on building an enterprise that lasts, you’ll need to know how to keep customers loyal to your brand. Read more about Business … Continue reading How to Retain Loyal Customers for Your Brand

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BUSINESS

How to Boost Creativity in Your Small Business

April 19, 2022

  Creativity in your small business can set you apart from the competition and help you connect with customers uniquely. Creativity isn’t just for artists or writers; it’s essential for anyone running a small business. Here are some simple tips to help you spark creativity and enhance your small business. Read more about Business Embrace … Continue reading How to Boost Creativity in Your Small Business

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BUSINESS

Mastering Customer Relations: Techniques to Tackle Difficult Customers

April 19, 2022

  Have you ever wondered how you can tackle difficult customers? We all know that dealing with unhappy folks isn’t the most fun part of the job, but it’s super important. How you handle these tricky situations can make or break your business. It is so crucial to know how to tackle difficult customers. First … Continue reading Mastering Customer Relations: Techniques to Tackle Difficult Customers

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BUSINESS Social Media

Best Practices for Using X for Customer Service

April 19, 2022

  Social media is where many customers go first to ask questions or voice their concerns. X (formerly Twitter) has become a key platform for customer service, offering businesses a fast, public way to respond to their customers. However, handling customer service on a platform like X requires careful attention. You don’t just want to … Continue reading Best Practices for Using X for Customer Service

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Uncategorized

5 Ways to Find Market Gaps Your Business Can Exploit

April 19, 2022

  Businesses that excel at what they do often attribute their success to finding market gaps and working to close them with solutions. It’s basically about identifying a need and moving to meet it with products or services. However, spotting such gaps in the first place can be quite a challenge. It’s not always clear … Continue reading 5 Ways to Find Market Gaps Your Business Can Exploit

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BUSINESS

The Role of Market Research in Business Success

April 19, 2022

  Market research is like getting a map before you start a journey. It helps you understand where you’re going and what to expect along the way. For any business, big or small, market research is crucial for making smart decisions and ensuring success. In this article, we’ll explore why market research is so important … Continue reading The Role of Market Research in Business Success

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BUSINESS

Basics of Sales Funnel and Its Importance To Your Marketing

April 19, 2022

  You may have probably heard the term ‘sales funnel’ and may have wondered what it meant. Or you may have even tried asking and gotten more confused from the way it was explained to you. Well, you are not alone in that boat. The first time I heard the term many years ago I … Continue reading Basics of Sales Funnel and Its Importance To Your Marketing

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BUSINESS

How to Go the Extra Mile and Achieve Excellence in Your Business

April 19, 2022

  Want to make your business stand out and succeed? It’s all about going the extra mile and doing excellent work. In this article, I share a simple guide to help you achieve excellence in your business. Read more about Business Understand What Excellence Means Excellence in your business isn’t just about doing things well; … Continue reading How to Go the Extra Mile and Achieve Excellence in Your Business

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BUSINESS

Omnichannel Marketing: What It Is and How to Implement It in Your Business

April 19, 2022

  With the many platforms available for a business to reach its target customers, it could be challenging to effectively manage these and ensure that customers are presented with a seamless experience at every touchpoint. And with the highly competitive nature of the business space, providing a seamless customer experience across various channels is no … Continue reading Omnichannel Marketing: What It Is and How to Implement It in Your Business

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BUSINESS Social Media

How to Use WhatsApp for Business Effectively

April 19, 2022

  WhatsApp is one tool that has revolutionized how people do business and interact with their customers. With over 2 billion users globally, WhatsApp offers a unique platform for businesses to engage with their audience. Every smartphone user you know in Nigeria has WhatsApp installed on his or her phone. Read more about Social Media This … Continue reading How to Use WhatsApp for Business Effectively

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BUSINESS

What is Business Strategy? With Examples

April 19, 2022

  When it comes to running a successful business, having a solid business strategy in place is very important. But what exactly is a business strategy? Simply put, a business strategy is a plan of action on how a business will achieve its specific goals and objectives within a given timeframe. It outlines how a … Continue reading What is Business Strategy? With Examples

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