Archives Tag: Customer Service

BUSINESS Reviews Uncategorized

April 19, 2022

    In the 2014 Banking Industry Customer Satisfaction Survey (BICSS) conducted by KPMG, Zenith Bank Plc has emerged the best customer-focused bank. The bank recorded highest scores in retail, small and medium scale (SME) and corporate/commercial customer segments covered by the survey. Launched in 2007, the KPMG BICSS was created to heighten the consciousness … Continue reading Zenith Bank Plc Leads the 2014 Banking Industry Customer Satisfaction Survey Conducted by KPMG

By mary-odunuga

Tip of the Day

April 19, 2022

    Have you been a victim of cell phone abuse when making official calls, or have you been the one dishing out the venom? Do you know that improper phone manners can cause you to lose your job? There is a lack of telephone etiquette especially in public places which must be worked on. … Continue reading How to Have Good Phone Etiquette

By connectnigeria

BUSINESS Tip of the Day

April 19, 2022

    Customers are the life line of any business and keeping them satisfied is non- negotiable. The defunct Intercontinental Bank slogan put it better when it said ‘Happy customer, happy bank.’ It’s therefore safe to say every business stays happy as long as its customers stay happy. This is why it is highly imperative … Continue reading 7 Tips For Impeccable Customer Service Provision

By kobe

BUSINESS CAREER Tip of the Day Uncategorized

April 19, 2022

  One fact remains in business; you can’t survive without customers. A business without clients is like a well without water. Whether you are into products or services, a business is worthless without clients. In business today, sales representatives go through a lot to secure new clients and face a lot of challenges to retain … Continue reading 5 Rules for Customer Retention

By kobe

BUSINESS Tip of the Day

April 19, 2022

Wouldn’t it be great if your customers were eager to listen to what you had to say? This means you could effectively sell anything to them when you have such a relationship with them. I am not talking about manipulation, but real influence with integrity. Business would be so smooth if you could tell your … Continue reading How to Get Your Customers to Listen to You

By frederick

BUSINESS

April 19, 2022

Are you thinking of going into business and wondering what product will be a hit? Or are you already in business and finding your competitors a big nuisance? The solution to both problems is simple; understand your market and streamline your products to meet the market needs. Doesn’t that sound easy enough? Let’s break it down: The … Continue reading The Product Savvy Businessman: Outsmarting Competition and Improving Your Product

By pagboga

BUSINESS

April 19, 2022

By Kobe Eru Godwin It’s the first month of the year 2013, new goals have been set, organizational targets are higher and stakes are rising on a daily basis. One major organizational goal of any company is to maximize profit and minimize cost via satisfying existing customers and making new ones. A business can be … Continue reading How to: Increase Customer Satisfaction

By kobe

BUSINESS

April 19, 2022

Fidelity Bank Plc, today launched the 0800FIDELITY TOLL FREE number as part of efforts aimed at making financial services easy and accessible to its customers. In a statement by the bank, Sam Obijiaku, General Manager, Operations said that the move will help customers in their transactions with the bank as they would not be required to … Continue reading Fidelity Bank Launches 0800FIDELITY Toll Free Line

By connectnigeria