Archives Tag: customer experience

BUSINESS

5 Customer Experience Tricks You Need To Be Using To Boost Sales And Gain Big

April 19, 2022

    Customer experience is the new deal for both big, small and medium-sized businesses. How you make your customers feel determines if they will repeat sales. Delivering cutting edge customer experience is super important when forming the identity of a business.  Read more about Business The customer experience (CX) is crucial to the success … Continue reading 5 Customer Experience Tricks You Need To Be Using To Boost Sales And Gain Big

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BUSINESS

How to Improve Customer Experience

April 19, 2022

The success of your business is dependent on your customers. If you’re going to get your sales numbers up, you have to give them products and services they will be pleased with. A big part of this is guaranteeing a pleasant customer experience with your offerings. This isn’t just about providing quality packages. It’s also … Continue reading How to Improve Customer Experience

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Books

Book Review: Customer Pulse Check (A Guide To Gathering And Using Customer Feedback)

April 19, 2022

 By Debbie Akwara Free State, 2019                                   Pages: 93 ISBN: 978-978-974-552-4 The cliché—the customer is king—is a testament to the pivotal position of the customer to a business. This has influenced businesses to seek varying avenues to improve increasing customer satisfaction. This is tied to the fact that customer satisfaction is the key to business success. … Continue reading Book Review: Customer Pulse Check (A Guide To Gathering And Using Customer Feedback)

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Events

Customer Experience West Africa Summit

April 19, 2022

The 1st edition Customer Experience (CX) West Africa Summit will take place on Friday, 12th July 2019 at the Lilygate Hotel, Lagos, Nigeria. For this maiden event, the theme is THE TRANSFORMATIONAL POWER OF CUSTOMER EXPERIENCE MANAGEMENT (CEM) IN BUSINESS GROWTH. During the summit, speakers and panelists alike will seek to discuss exhaustively the power … Continue reading Customer Experience West Africa Summit

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BUSINESS

Business Growth Tip: Create A Positive Customer Experience

April 19, 2022

Customer experience plays as much a part in their decision to stick with a vendor- or walk away from it -as that vendor’s product does. You might put a hair saloon on your mind’s blacklist not because they regularly make a mess of their customers’ hairs, but because their attendants are rude. You might also … Continue reading Business Growth Tip: Create A Positive Customer Experience

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