Archives Tag: Customers’ Complaints
10 Ethical Steps To Handling Customers’ Complaints
April 19, 2022
Probably you must have heard this phrase made popular by successful retailers like; Harry Gordon Selfridge, John Wanamaker and Marshall Field: ‘the customer is always right.’ The trio believed that customers complaints should be treated speedily and with all alacrity so that they don’t feel cheated or deceived. Do you know why? Customers create … Continue reading 10 Ethical Steps To Handling Customers’ Complaints
