Archives Tag: customer satisfaction
Ten Ways To Make Your Customers Keep Coming Back
April 19, 2022
How do you make your customers loyal to your brand? Don’t get carried away by the desire to grow your customer base; if you’re not succeeding at keeping the ones you have, your mission to attract more regular buyers to your business is going to fail. The new ones will be lost for the same … Continue reading Ten Ways To Make Your Customers Keep Coming Back
How To Deal With Angry Customers
April 19, 2022
Angry customers are nightmares for businesses. If you’ve ever had to deal with one (chances are, you have), you’ll know that handling them is not a task for the faint-hearted. Unless your psyche is made of high-grade steel, you might collapse into an emotional heap as the irate customer’s verbal tantrums batter your professional resolve; … Continue reading How To Deal With Angry Customers
Why “The Customer Is Always Right” Is A Myth
April 19, 2022
When American retail magnate Harry Selfridge came up with the famous line “the customer is always right” in 1909, he was probably doing so in order to encourage a dismantling of the customer service approach that predominated at that time. Afterall, it was the era in which “let the customer beware” was a more commonplace … Continue reading Why “The Customer Is Always Right” Is A Myth
How To Make Your Happy Client Happier
April 19, 2022
Many brands are only schooled to deal with dissatisfied clients. Customer Service representatives are taught the ABC of handling or firing bad clients. They are told nothing of what to do with the happy clients. Perhaps because it’s assumed that happy clients are satisfied so they would always stay. Unfortunately, those clients who are ‘good … Continue reading How To Make Your Happy Client Happier
By adepeju
5 Commandments Your Customers Want You to Know
April 19, 2022
A lot of us can identify with the maxim “customers are always right”, however, most times our actions and inactions trigger a confrontational response from the customers. Many small start-ups fail because the business owner did not learn just how to handle the most important tool of the business– customers. Yes! They are the variable … Continue reading 5 Commandments Your Customers Want You to Know
By adepeju
BUSINESS CAREER Stuff Tip of the Day
Creating Value: How to Make Sure Your Clients Pay You What You’re Worth
April 19, 2022
By Victor Bassey As you start your journey to highly paid expert status, sooner or later you will face the one issue that all clients throw in our face directly or indirectly: Why should I pay you so much? Most of us in answer to this question try as much as possible to justify our … Continue reading Creating Value: How to Make Sure Your Clients Pay You What You’re Worth
By guestpost
How to: Increase Customer Satisfaction
April 19, 2022
By Kobe Eru Godwin It’s the first month of the year 2013, new goals have been set, organizational targets are higher and stakes are rising on a daily basis. One major organizational goal of any company is to maximize profit and minimize cost via satisfying existing customers and making new ones. A business can be … Continue reading How to: Increase Customer Satisfaction
By kobe
