Archives Tag: Customer relationship management

BUSINESS

Customer Relationship Management As A Tool For Business Growth

April 19, 2022

  In the commercial world, the significance of retaining existing customers and expanding business is paramount. The challenges and costs associated with finding new customers mean that every existing customer is important. Read more about Business Customer relationship management (CRM) is the arrangement of strategies and technologies that companies use to manage and scrutinize customer … Continue reading Customer Relationship Management As A Tool For Business Growth

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BUSINESS

Customer Relationship Management (CRM): What It Means

April 19, 2022

  A lot of people neglect certain fundamentals in business management and one of these key areas is the customer relationship. It is good that you are producing quality products or rendering top-notch services, but you need to also pay attention to the customers you are serving and have a good B2C (Business to Customer) … Continue reading Customer Relationship Management (CRM): What It Means

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BUSINESS

Brands We Love: Signal Alliance

April 19, 2022

Signal Alliance is one of the older IT service companies in Nigeria. It’s a business-facing brand, which offers end-to-end technology solutions to some of the country’s biggest organizations. Its products range from cloud-based office tools to data security and encompass managed IT, application development, data centre services, and Internet protocol-based communication. Read more about Brands … Continue reading Brands We Love: Signal Alliance

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BUSINESS Top 100 SMEs

2019 CN’s Top 100 Emerging SMEs: Riltouche and Sparkles Limited

April 19, 2022

Based in Lagos, Riltouche and Sparkles Limited is a privately owned company that offers environmentally sustainable interior detailing services to luxury and medium-ranged car owners. Their services are adapted to the unique cleaning requirement of each vehicle at a customer-friendly cost. Riltouche and Sparkles Limited utilizes eco-friendly agents and processes in their cleaning routine. This … Continue reading 2019 CN’s Top 100 Emerging SMEs: Riltouche and Sparkles Limited

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Press Release

NACC Task Businesses On Exceptional Customer Experience

April 19, 2022

In the words of Henry Ford, an American captain of industry and the founder of the Ford motor company, “a business that makes nothing but money is a poor business”, being responsible in business is not just the right thing to do, but the best thing to do. For businesses to thrive successfully in the … Continue reading NACC Task Businesses On Exceptional Customer Experience

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BUSINESS

How To Deal With Angry Customers

April 19, 2022

Angry customers are nightmares for businesses. If you’ve ever had to deal with one (chances are, you have), you’ll know that handling them is not a task for the faint-hearted. Unless your psyche is made of high-grade steel, you might collapse into an emotional heap as the irate customer’s verbal tantrums batter your professional resolve; … Continue reading How To Deal With Angry Customers

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BUSINESS

When You Need an ERP

April 19, 2022

Typically, a new year prompts management to take a look backwards to see what last year’s endeavours accomplished and where there were difficulties or even setbacks. If you’re a member of the management team and your process manufacturing company ended the year with lacklustre performance and profits, consider making an investment in Enterprise Resource Planning … Continue reading When You Need an ERP

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