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It is common to see companies struggle to build a culture of excellence. Most often, they wonder what seems to be the problem. It is either your employees are unmotivated, the sales are low, customers aren’t frequent or the whole company culture is toxic. The best companies, like Google and Facebook, have been voted over the years as the best places to work. Therefore, experts have advised that companies should emulate these companies. According to American Management Association, companies with higher morale (more than 70%) outperformed those in the same industries by 11.3%. Maintaining a vital, engaged workforce has a significant impact on the bottom line. Creating excellence in the workplace is possible. All it takes is just to adopt the right strategies and the changes you want. After 6 years of experience and research in corporate development, culture and leadership, I have discovered the answer to creating a culture of excellence that both creates an immediate impact, and is sustainable over the long term. The answer is a unique three-phase approach:
Phase 1: Establish A Philosophy Of Excellence
The first step towards building a corporate culture that will drive an outstanding and high-achieving company is to develop a philosophy that will engage and align every employee with your vision, mission and values, and leave them speaking a common language of excellence. Successful companies know how to communicate the culture of excellence to their employees in such a way that it motivates them. For example, Google’s employees’ package of allowing the incubation of ideas, sponsorship of ideas and independent thinking among employers, make its workforce to be the most productive.Sign up to the Connect Nigeria daily newsletter
To get this started, you will have to build a new capacity for growth. Build facilities and policies that aid idea incubation and independent thinking. The best way to do this is to communicate company goals, missions and visions. Also, communicate in clear terms the roles of employees and point out the facilities that help them achieve it.
Phase 2: Formulate Policies For Excellence
It is one thing to develop a theory of excellence, it is another to act on them. Acting on a mindset of excellence requires the formulation of policies and strategies. These strategies include instituting training programmes within the company that empower staff, creating facilities, tools and equipment that facilitates excellence and so on. This phase is usually termed the “growth phase”. This phase is all about growth—building the skills and competencies required to grow the business.Phase 3: Strengthen Excellence
In this last phase, you should assemble all that has been put in place, that is employee sense of the culture of excellence, and availability of tools that makes excellence a reality in the workplace, and make it part of the company. Strengthening the culture of excellence means the continuous provision of tools that sustain the culture and reward of excellence. Further, it will a strong leadership to see that there is no slacking. For example, you can institute a monitoring and evaluation office that oversees company excellence in the workplace. Featured Image Source: 24x7magGot a suggestion? Contact us: editor@connectnigeria.com