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According to Allafrica.com, Etisalat Nigeria has reportedly opened a Flagship Experience Centre in Lagos at the popular Marina Street. While touring through the newly launched centre, Head, Retail Operations, Roll Out and Strategy of the company, Anthony Iloh, said the centre had interactive stands where manufacturers displayed their devices. “The centre has great interactive stands from our original equipment manufacturers where their devices are available on display with clearly stated features for customers to experience and for easy decision making in the purchase of devices. The centre also has Self Service Points where customers can easily get served with quick transactions such as airtime purchases,” he said. He added that the company’s experienced technology experts were also on hand at the Geek Bar where issues with devices were resolved and customers taught how to maximize the features of their devices to make communication easier. “There is also the VIP Café, a VIP Lounge and an easy business meeting room where customers can hold meetings at no cost,” Iloh said. Iloh explained that the decision to launch this offer was to celebrate the Christmas festivities with esteemed customers in style. “The year 2014 has been a remarkable year for us at Etisalat. We hit our 20 million subscriber base after six years of operation in the country amongst other milestones and achievements, made possible by the support and patronage of our loyal customers.” The Acting Director, Retail Sales, Lou Odunuga, stated that the ultimate focus of the company is to always create world class environments that will enable customers explore the latest innovations. “Our focus is to always create world class environments that will enable our customers explore the latest innovations and discover great ways to get more out of the Etisalat network. The Marina flagship centre offers our customers an experience of our brand essence and the services of the Etisalat Geeks – our tech savvy retail consultants who can guide them on the right technology to fit their lifestyle,” he said. Odunuga left closing remarks saying that customers who visited the experience centres nationwide during the festive period would enjoy discounts on all devices, provision of free instant data to customers and bonus on data recharge for the next 12 months.
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This article was first published on 16th December 2014

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