Archives Tag: Service delivery
Lagos just got smaller!
April 19, 2022
Nigeria’s e-commerce industry is estimated to be worth over $12 billion with over 300, 000 daily orders, via various online platforms. However, many online businesses in Nigeria are going through ‘Hell on Earth’ because of poor, unreliable and in some cases non-availability of instant delivery services. Painfully, countless numbers of online stores have had to … Continue reading Lagos just got smaller!
By guestpost
2017: A Deliberate Service Delivery Year
April 19, 2022
Extraordinary customer service is what sets a business apart from its competitors. This statement applies to all kinds of businesses- large, small, retail, wholesale, and service or product based. Having gone through the 2016 customer expenditure pattern and the current economic challenges Nigeria faces including a marked reduction in impulsive customer spending as against informed and deliberate … Continue reading 2017: A Deliberate Service Delivery Year