2017: A Deliberate Service Delivery Year
16th December 2016
Extraordinary customer service is what sets a business apart from its competitors. This statement applies to all kinds of businesses- large, small, retail, wholesale, and service or product based. Having gone through the 2016 customer expenditure pattern and the current economic challenges Nigeria faces including a marked reduction in impulsive customer spending as against informed and deliberate … Continue reading 2017: A Deliberate Service Delivery Year
The 2016 Global Customer Service Week
19th August 2016
The 2016 Global Customer Service Week is here, and has taken a new positive dimension in Nigeria. It promises to be an educative week for all customer service-inclined companies and individuals with its first ever Customer Experience Management Conference scheduled for October 5th and 6th 2016, at the Civic Centre, Lagos. With the Theme: ‘Responsive … Continue reading The 2016 Global Customer Service Week