Archives Tag: Provider
How to Draw Up a Service Level Agreement
April 19, 2022
A Service Level Agreement (SLA) is a contract between a service provider and a customer that defines the expectations, responsibilities, and quality of service that the provider will deliver to the customer. Writing an effective SLA is essential to ensuring that both parties understand their obligations, and it can help avoid disputes and misunderstandings. … Continue reading How to Draw Up a Service Level Agreement
