Archives Tag: Customer Service Week

BUSINESS

April 19, 2022

Satisfying customers in public or private enterprises is not an easy task especially when the customer becomes complacent about services rendered. Staff most times go extra mile at their own personal expense to ensure customers derive maximum benefits for services paid for. In some cases, workers are prone to insult from customers, and they are … Continue reading Customer Service Week

By ugo-chinedu

Did You Know?

April 19, 2022

Most times when we run into issues with our bank accounts, our first response is usually to take a ride to the bank and lodge a complaint, and that can be quite inconvenient. So, in lieu of the customer service week, we provide you the contacts of all Nigerian banks to help you get remote … Continue reading Customer Service Contacts for Nigerian Banks

By tobenna-ezike

BUSINESS

April 19, 2022

Just as humans can absolutely not live without oxygen, so also can a business not exist without customers. In comparison to basic human needs, there is absolutely nothing more important than meeting your customers’ basic needs. Not to be misunderstood for customers’ wants, as every customer comes with various wants they hope you would fulfill. … Continue reading 5 Basic Needs of Every Customer

By adepeju

Events

April 19, 2022

So I recently stumbled on a rant article about the Customer Service Week celebrations; the writer based his thoughts on how very unnecessary it is to take a whole week off from major work activities, dress in a particular fashion and put up freebies just to impress the customers. This got me thinking… Is ‘Customer … Continue reading Celebrating the Customer Service Week

By achem

Awards

April 19, 2022

The 2016 Nigerian Customer Service Awards and customer experience management conference supported by Bank of Industry (BOI) and AFP Furniture (Julius Berger) held during the 2016 International Customer Service Week at the Civic Centre, Lagos, Nigeria. Top brands were at the Civic Centre on October 5th, 2016 to witness the unveiling of the winners and … Continue reading Smile, DHL, Diamond Bank and Others Win the 2016 Nigeria Customer Service Awards

By press-release

Events

April 19, 2022

The 2016 Global Customer Service Week is here, and has taken a new positive dimension in Nigeria. It promises to be an educative week for all customer service-inclined companies and individuals with its first ever Customer Experience Management Conference scheduled for October 5th and 6th 2016, at the Civic Centre, Lagos. With the Theme: ‘Responsive … Continue reading The 2016 Global Customer Service Week

By dr-aliyu-o-ilias

BUSINESS Tip of the Day

April 19, 2022

In celebration of customer service week, it is important for your business to reflect on your service culture. Since your customer is the most important piece of your business, here are 11 quotes on customer services you ought to think about and imbibe in your service culture. Make a customer, not a sale. – Katherine … Continue reading 11 Quotes On Customer Service Your Business Should Live By

By frederick

BUSINESS

April 19, 2022

It is difficult to appreciate good customer service if you’ve never encountered bad service. Businesses are realising now more than ever, that excellent customer service is one of the key components to running a successful business and maintaining loyal customers. In commemoration of customer service week, here are a few customer service tips that I have … Continue reading 3 Customer Service Skills That Customers Won’t Forget

By elizabeth