Archives Tag: African Banks
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Zenith Bank Plc Leads the 2014 Banking Industry Customer Satisfaction Survey Conducted by KPMG
April 19, 2022
 In the 2014 Banking Industry Customer Satisfaction Survey (BICSS) conducted by KPMG, Zenith Bank Plc has emerged the best customer-focused bank. The bank recorded highest scores in retail, small and medium scale (SME) and corporate/commercial customer segments covered by the survey. Launched in 2007, the KPMG BICSS was created to heighten the consciousness … Continue reading Zenith Bank Plc Leads the 2014 Banking Industry Customer Satisfaction Survey Conducted by KPMG
By mary-odunuga
