Archives Tag: Customer Services
Utilizing Chatbots To Improve Customer Services By Nigerian Brands
April 19, 2022
About 39.5% of mobile phone internet users in the Middle East and Africa used messaging apps to communicate by 2015. This figure is expected to increase to 42.9% in 2019. Instant messaging is becoming more popular as a means of communicating in the world and Nigeria is a part of that movement. Read more … Continue reading Utilizing Chatbots To Improve Customer Services By Nigerian Brands
