Archives Tag: Customer Service Strategies
Using Social Media for Customer Service: Opportunities and Challenges
April 19, 2022
Social media has transformed how businesses interact with their customers, offering a platform that combines marketing, communication, and customer service. As more consumers turn to social media to make inquiries, share feedback, and seek resolutions to issues, companies have the unique opportunity to engage with their audience in real time. Read more about Social … Continue reading Using Social Media for Customer Service: Opportunities and Challenges
