Global leader in business communication, Avaya, opens office in Nigeria

Avaya, a global leader in business communications that provide solutions directly and through its channel partners to leading enterprises around the world, is expanding to West Africa with an office in Nigeria and a soon to opened office in Ghana. Avaya’s services in Nigeria have been for years through dealers and partners but the presence of an office will foster adoption of its solution to Nigeria and the business environment. Speaking of the development, the Head of Avaya Africa, Hatem Hariri, said, Nigeria “harbours thousands of businesses and organisations and has one of the largest populations in Africa with close to 162 million people. The capital Lagos alone has a population of 7 million, which also houses over 100 international business and organizations. The Nigerian office will be the fourth office placed in Africa, following Kenya, Egypt and South Africa. Its major functions will be to offer customer service, as well as marketing and sales and the opportunity to service the West African market.” He continued, “Africa remains a key market for Avaya, and expanding our presence to one of the most populated cities in the continent reinforces our local support to customers as well as partners. It will also give Avaya an opportunity to expand and provide solutions to the West African market. Nigeria remains a strong driver and an example of the wider regional Information Technology (IT) market. Avaya is committed to supporting the countries growth by enabling organisations in all sectors benefits with our world-class collaboration solutions. Avaya upholds their commitment to local customers and stakeholders in the IT market. Avaya’s is also able to continue its commitment to bring The Power of We™ to every Avaya customer, helping businesses to drive faster collaboration, smarter decisions and better business results. ”