“Hi, I’m LEO an artificial intelligence personality bringing banking through a simple conversation.”
Honestly, if your favourite bank isn’t offering chatbots yet, then maybe open a new account with one that does. We first saw ‘Ada’ from Diamond Bank, and now we have ‘Leo’ by UBA. And just like we saw in Leo’s brief introduction up there, the chatbot wants to make banking a breeze for you.
Diving headlong into features, Leo has a plethora of banking superpowers. Ergonomically, you can do your typical redundant banking stuff faster and simpler with Leo’s help. With Leo you can:
- Open an account
- Make transfers
- Buy airtime for yourself and others
- Check your account balance
- Send bank statements
- Freeze account
- Help with travel notifications
- Stop cheques
- Get your mini statement
- Make enquiries
It can even tell the weather!
Anyway, Leo was initially only available on Facebook Messenger but has also now debuted on WhatsApp. You can access it on Messenger by searching for ‘UBA Chat Banking’. Once the chat pane is open, you can ask the bot any banking related question or perform the actions listed above.
Leo is also available 24/7!
UBA is leveraging the massive user base on WhatsApp to push its AI bot to its many customers. With Leo on WhatsApp, customers can perform basic banking services including checking their balances on the go, transferring funds, paying bills, etc.
To use this service on WhatsApp, customers must add Leo to their WhatsApp contact list. To do this, add the number +234 903 000 2455 to your phone contacts, then search for ‘UBA ChatBanking’ on WhatsApp and then you can begin engaging with Leo.
LEO is already present in over 14 African subsidiaries, including Nigeria, available in three languages, and is still progressing.
To start chatting with Leo, click here.