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Beyond wealth and business growth, freedom is the ultimate goal. A lot of businessmen are successful but not free, they are slaves to their own business. They work till they can’t anymore; they are self-employed. They build their businesses around themselves. And then to make it worse, as they expand, yes they hire people to do some of the operations- but they let those same employees build that operation around themselves too till they are totally dependent on that person or sets of people. So when they leave, it’s chaos. That chaos is seen as a variation in the quality of output per new person. You have to have a template. You don’t only want to be ultimately free, you want that for your operations too- for it to be dependent not on people but processes. People are very unpredictable, no matter how good they are. It’s in our nature, but processes are not. The difference between the Self Employed and the organised Business Owner is freedom. And what delivers this is structure and processes. The structure moves you from being a technician to a real entrepreneur. And processes are the steps. To achieve this, you systemise. A major part of ‘systemisation’ is breaking down your organisation into departments. And then make each department have subsets as units. It’s to those units and on that level that each key activity is recognised, listed and then standardised. A repository of those activities and their corresponding way of doing them optimally refers to Standard Operating Procedures (SOPs). SOPs are detail-oriented documents that help to reduce miscommunications and ambiguity within an organisation. Its advantages include time-saving and the delivery of compliance standards. It also improves communications, enhances accountability, preserves Organisational knowledge and helps facilitate onboarding and training. A standard operating procedure refers to the right, optimised and acceptable way of doing right what must be done. Furthermore, it is a step-by-step document that guides new, as well as, current employees on how to carry out routine tasks excellently for the desired result. It helps maintain consistency and quality throughout business operations.
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Steps For Writing Standard Operating Procedures (Sop)The key steps to creating SOPs include the following.
- For an entire organisation, departments or units, they should first generate an ’“activities list’- it’s important to find out which tasks, processes occur frequently. That workflow is what is to be documented as an SOP. Your daily activities form the basis for standard operating procedures. Once you generate a list, you can review it with your team members/managers. If approved or updated, go ahead to create SOPs for each activity.
- Choose a format – there are various formats for writing an SOP. But ensure it has a numbered step-by-step procedure for that task. At the end of each SOP, that activity being documented should end with a checklist.
- Write the SOP – this SOP framework must include the SOP name, code, created date/most recent update date, checked against an activity list and a checklist. Is it saved in the right folder?
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