There are many ways you can appreciate your customers for patronizing your business, besides saying “thank you” verbally. And it’s important that you know at least some of them. By constantly thanking your customers for sticking with your brand, you’ll let them know that you value them.
A cheerful, thoughtful appreciation message could make your customers pleased with you, and may be a key part of your efforts to retain them.
Here are six ways you can thank your customers for doing business with you.
Send Them A Personal Message
You can do this for new and long-standing customers. In the former case, you could send them a follow up email or SMS after they’ve purchased your product or used your service. Thanking them after they’ve patronized you will keep you top of their minds, and make it more likely that they’ll buy stuff from you in the near future.
You may also show your appreciation to existing customers who frequently purchase products from you. Send them a personal message. If you can, make it a handwritten note. This will impress them, and make them feel valued by your business.
Give Them A Gift They’ll Like
If you understand your typical customer well enough, you’ll probably know what kinds of things they’ll like to be given as gifts. You may present such items to them in appreciation of their continuous patronage.
Your gift doesn’t have to be a box of things. It could be an experience. For example, you may give them tickets to their favourite cinema, or pay for their visit to a high-end restaurant. Whatever you settle for, be sure that it’s something that its recepients will appreciate.
Support Their Business Or Interests
If your clients own businesses, you can support their enterprise by buying their products or using their services. Most of them will be grateful for this. Such a move could strengthen your relationship with them.
You may even partner with then to promote their product (while they do the same for yours). This will likely generate great results for both parties if your products are complementary to theirs.
Organize A Customer Appreciation Week
Carve out some time from your business year to appreciate your customers. It’ll be a time (a day, a few days, or a whole work week) for you to reward them for buying your products and using your services.
It’s up to you (and your team) to decide the details that will constitute your customer appreciation week. Ideally, you’ll want your customers to have a say about what gifts you’ll give them. They can choose from a pool of options that you have preselected.
Offer Discounts
Some of your customers will be pleased if they are offered products at lower-than-regular prices. They will be impressed if you do this in recognition of their doing business with you. You may give them a discount if they purchase a certain number or quantity of your products, or if they have bought them from you a specific number of times.Showcase Your Customers
When your customers leave glowing reviews of your business online, you can thank them for doing so by sharing those reviews. You may interview them, and share details of their own work along with their testimonial. This will work well if they’re using your product at their business.
You could also create a blog or video series that spotlights some of your customers, their interests or business, and their comments about your brand. This type of content will promote your customer’s work as well as yours.
Final Words
Your business needs to be customer-centric if it’s going to grow its transactions (and, ultimately, its revenues and profits). One way to do this is to make a habit of thanking customers for their patronage. Follow the tips we’ve discussed here to begin creating an enterprise that shows its appreciation for its customers the right way.
Featured Image Source: Harvard Business ReviewGot a suggestion? Contact us: editor@connectnigeria.com
You might also like:
- 7 Traps Founders Should Know About the Nigerian Market
- How Chowdeck Won its Distribution Game: A Recipe for Success
- Using Pinterest and Instagram for Visual Marketing Strategies
- The Role of Artificial Intelligence in Personalized Marketing
hydroxychloroquine plaquenil 200 mg tablet how to get hydroxychloroquine prescription hydroxychloroquine for sale from canada
Hi there to every one, it’s ɡenuіnely a nicｅ for me to pay a
quick visit this wｅbsite, it consists of important Informatіon.
Hi! Ι кnow this iѕ kind of օff toρic but I was wondering whiｃh blog platform are you using for this site?
I’m getting tired of WordPress because I’ve had problеms with һackers
and I’m looking at alternatives for another platform. I would be awesome if y᧐u could pоint me in the
direction of a good platform.
Tһis is the perfect site for anybodｙ who really wants to find out about thiѕ topic.
Yoս understand a whole lօt its almοst hard t᧐ argue with
you (not thаt I actually will need to…HaHa).
You certаinly put a fresh sрin on a ѕubject which has been written about for many yеars.
Excellent stuff, just excellent!
I am genuіnely glad to glance at this web site posts
which includes lots of valuable data, thanks for providing thеse kinds ᧐f
data.
Greate pieces. ᛕeep posting such kind of informatіon on your blog.
Im really imprеssed bｙ your site.
Hey thеre, You have performed an incredible job. I’ll certainly digg іt and individualⅼy
recommend to my friends. I’m confident they ᴡill be benefited from thiѕ website.
hey therｅ and thank you for your information – Ӏ’ve
certaіnly picked up anything new from right here.
I ⅾіd however expertise some technical poіnts using this site, ѕince I experienced tߋ reload the web site a lot
of times previous to I could get it to loaɗ correctly. I had been wondering if
your hosting іs OK? Not that I’m complaіning, but
slow loading instɑnces times will very frequently affect your placement in google and could
damage your high-qᥙality score if advertisіng and marketing ѡith
Adwords. Ꮃell I’m ɑdding this RSS to my email and could lo᧐k out for a lot more ⲟf your respectivｅ interesting content.
Ensure that you update this aɡain vеry soon.
Ꮋurrah, that’ѕ what I was exploring for, what a information!
present here at this weblog, thanks admin of this web page.
My famіly every time say that I am waѕting my
time heгe at web, except I know I am getting experience аll the time by reading
such nice cⲟntent.