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A password prevents unauthorized access into your account; be it your phone, computer, e-mail, WiFi or other devices. For users that rely heavily on their computers to work, they may set a Windows password to stop anyone from accessing it. However, if it happens that you are unable to gain access into your account because you’ve forgotten your password, what will you do? Simply use an alternative account. Most times if you cannot log into your windows account, you can use another one to login. The alternative account is usually for other users. It is not passworded and gives users limited access.

If you did not set up an account for another user, try this:

1. Boot your computer in “Safe Mode” – the purpose of powering your laptop in this mode is to help fix some of the software application problems with your system.

2. When logging into Safe Mode, you will be asked which account you want to use. Choose the administrator account.

3. You may be requested to enter a password but by pressing “Enter” on the keyboard, you’ll gain access. If this does not work, try other passwords you may have used. If you still cannot log into your account, skip this step.

4. Once you have gained access into the Administrator account, open the control panel and enter User Accounts.

5. In User Accounts, select the account you want to change, click change password, and then enter the new password or click remove the password to remove the password from the account. You may also decide to restore the password request later.

  About Jovago is an online hotel booking service with offices in Lagos (Nigeria), Nairobi (Kenya), Dakar (Senegal) founded by Africa Internet Group and has MTN and Millicom as its investors., Africa’s No.1 booking portal, facilitates the booking process for its users to provide them with the best hotel booking experience with fast, transparent and easy-to-use services. has over 20,000 local hotel listings across Africa and over 200,000 hotels around the world.

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This article was first published on 26th August 2015

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